Master the
unexpected.

Design and deploy unscripted, lifelike roleplay training to build your team’s confidence in any workplace interaction.

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trusted by teams at
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  • Medtronic logo
  • Epic Staffing Group logo
  • NLNG logo
  • GitLab logo
  • Toshiba logo
Key Features

Why choose Cicero?

Realistic personas

Replicate reality with our human-powered avatars. With names, voices, and unlimited personalities, engaging in unscripted conversations feels remarkably authentic and complex. They’re the closest thing to the real thing.

Customizable scenarios

Prepare employees for specific interactions by fine-tuning the avatars and the situation. Choose from different industries, topics, skills, and more. Or, define your own to perfectly mirror real-world challenges.

Fast setup

No waiting weeks or months. Design and deploy scenarios companywide in as little as 15 minutes. Use our technology or seamlessly integrate it with your existing systems for rapid iteration to keep pace with your training needs.

Measurable outcomes

Define what success looks like. Instantly analyze performance, progress, and outcomes in a judgment-free space. Continuously improve conversational skills through tailored success metrics that matter to you.

Want to see Cicero in action?

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Common Uses

What are the most common ways 
customers use Cicero?

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    Human skills

    Elevate interpersonal skills with personalized training. You choose the focus—from mastering communications to emotional intelligence—while Cicero adapts to each learner’s style.

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    Sales

    Capture your clients’ interest in sales pitches with engaging conversations that seal the deal. Practice persuasion techniques, objection handling, and more. Cicero personalizes the learning journey for each sales rep.

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    Leadership development

    Nurture tomorrow’s leaders with hands-on experiences in strategic thinking, team motivation, and decision-making skills, creating a leadership pipeline that aligns with your mission.

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    Customer experience

    Create lifelike interactions and scenarios that coach your team in demonstrating empathy, problem-solving, and conflict resolution, so they provide outstanding support to any kind of customer.

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    Safety-first culture

    Prioritize workplace safety with engaging, dynamic content and simulations. Cicero empowers you to deliver industry-specific training to reinforce best practices, reduce accidents, and foster a culture of safety awareness.

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    Conflict resolution

    Equip your team to handle workplace challenges productively. Unscripted scenarios and personalized guidance develop crucial skills in mediation and collaborative problem-solving.

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    Patient-centered care

    Equip your healthcare team with the tools to deliver superior patient care. Lifelike simulations train staff in empathy, problem-solving, and communication skills, creating a supportive environment for patients of all backgrounds.

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    Master the unexpected

    With Cicero, you have the power to customize learning experiences to the needs of each individual on your team, unlocking your team’s full potential.


Customer Stories

What are customers saying?

  • “The flight attendant training we developed with Cicero has surpassed our goals. We’re seeing improved efficiencies, reduced training costs, improved confidence in our flight staff, and significantly improved customer service.”

    Scoot Airlines Min Qi Lim Senior Specialist, Communications

  • “After discovering Cicero at an international L&D conference, we tested scenarios like performance appraisals and sales support and were amazed by the user-friendliness and interactive nature of this solution. You don’t need to be a technical expert or versed in AI to use Cicero. I would recommend Cicero to anyone who is interested in scaling soft skills training.”

    Sipchem Abdelghani Es-Sajjade L&D Advisor

  • “Training sales reps to sell complex products is no small task, but AI role play has revolutionized it. Cicero creates dynamic, realistic scenarios, helping reps build confidence and adaptability through practice. Whether for foundational training or on-the-go coaching, it’s like having a field manager on call, getting reps ready faster and performing their best.”

    Medtronic Colleen Tully Sr. Program Manager, Learning Innovation


Ask cicero

Who better to explain how Cicero can improve your training than Cicero?

RESOURCES
  • Events
    March 27 | Launch event, NYC: The future of work is human, powered by AI
    Read more
  • Blogs
    Unlocking the power of Emotion AI: a game-changer for workplace communication
    Read more
  • FAQs
    FAQs for Cicero: your AI-powered immersive roleplay platform
    Read more

Ready to build your team’s skills?

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