FAQs

FAQs: how Cicero's approach to AI keeps your data secure

FAQs: how Cicero's approach to AI keeps your data secure

Privacy matters. Protecting your data is fundamental to our mission.

At Cicero, we’re committed to helping you meet your compliance obligations. We believe that learning should be empowering, not intrusive, and that strong security is essential for protecting sensitive information. That’s why it’s not an afterthought—it’s built into the core of our AI-powered learning platform.

We’re transparent about how we collect, use, and protect your enterprise data. This FAQ answers your key questions about how Cicero safeguards your information and upholds the highest privacy standards, including GDPR and PIPEDA, so you can confidently deploy Cicero across your organization.

How Cicero's approach to AI keeps your data secure

Safeguarding your learning data in the age of AI

Question: is Cicero privacy compliant?

Answer: Cicero complies with GDPR and PIPEDA, and continually improves data protection.

Question: what data is collected?

Answer: Cicero collects only essential information: name, email, and optional learning progress tracking. Benefit: reduces risk and emphasizes our privacy commitment.

Question: how is my data protected?

Answer: Multiple security layers:

  • Strong encryption: data is scrambled in storage and transit (think digital lockbox).

  • Cloud protection: secure cloud with built-in defenses against cyberattacks and malware (constant security team).

  • Data organization: data is separated, with dedicated resources available  (organized compartments).

  • Secure locations: offices meet high security standards, like a high-security buildings (ISO 27001 & SOC 2).

Download Cicero: what your IT, AI, and security teams need to know. This comprehensive guide is tailored to help you share critical information about Cicero with your IT, AI, and security teams so they can evaluate our solution with confidence.

Question: what is Cicero's privacy by design approach?

Answer: privacy is integrated from the start:

  • Data Interoperability: secure data sharing across platforms.

  • Enhanced trust: robust privacy builds confidence.

  • Regulatory compliance: adherence to data privacy regulations.

  • Improved collaboration: secure data sharing across departments and partners.

  • Cost efficiency: reduced infrastructure costs.

Question: how does Cicero integrate and evolve?

Answer:

  • Easy integration: works seamlessly with existing systems like Articulate Storyline 360™.

  • Leveraging SCORM: ensures compatibility with SCORM-compliant systems.

  • Interactive content creation: enables engaging learning experiences through its Storyline plugin.

  • Detailed progress tracking: utilizes xAPI to monitor learner performance effectively.

  • Secure and efficient integration: guarantees data safety and smooth implementation across any compliant LMS.

  • Continuous improvement: constant security enhancements and pursuit of higher certifications (ISO 27001 in 2025).

Privacy Policy: 

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